Clear Answers for Your Next Step
Find clear answers about our services, medical documentation, virtual evaluations, pricing, privacy, and what to expect throughout the entire process.
Frequently asked questions
Got questions? We've got answers.
Everything you need to know about our services, process, and pricing — straight forward answers, no VA jargon.
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Over The Horizon connects veterans with licensed medical professionals who provide independent
medical opinions , specifically Nexus Letters and Disability Benefits Questionnaires (DBQs). These
documents are often the missing piece that helps veterans establish service connection or receive the
correct disability rating from the VA. We are not affiliated with the VA and we do not conduct C&P exams ,
we provide the independent medical evidence that supports your claim, reviewed solely in your interest.
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No , you do not need an active claim to get started. Many veterans come to us before filing so they have
strong independent medical evidence from day one. Others come after a denial or a rating they believe is
too low. Our Nexus Letters and DBQs can be submitted with a new claim, a supplemental claim, or as part
of a formal appeal. Wherever you are in the process, we can build the documentation your case needs.
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A Nexus Letter is a formal written opinion from a licensed medical professional stating that your current
condition is "at least as likely as not" , meaning 50% or greater probability , connected to your military
service. That exact phrase matters: it is the VA's own evidentiary standard, and a letter that uses it correctly
carries real legal weight. You likely need a Nexus Letter if the VA has denied your claim for lack of service
connection, or if you are filing for a condition that was not formally documented during your service.
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A Compensation and Pension (C&P) exam is conducted by a VA-contracted provider whose findings
directly influence your rating , and these exams are frequently rushed, lasting as little as 15 to 30 minutes.
An independent Nexus Letter from Over The Horizon is written by a provider working solely in your interest,
with no connection to the VA, based on a thorough review of your full medical and service records. The VA
is legally required to weigh independent medical opinions submitted with your claim. A strong independent
letter can directly counter an inadequate C&P result.
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Secondary service connection means a new condition is caused or made worse by a disability you are
already service-connected for. For example, a veteran with a service-connected knee injury who later
develops hip or back problems from compensating for the knee , those secondary conditions may be
ratable. Many veterans are unaware they qualify for secondary claims, and the VA rarely flags the
opportunity. We can provide an independent medical opinion establishing the secondary link, which is often
the only missing piece for these claims to succeed.
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A Disability Benefits Questionnaire (DBQ) is a standardized VA form that documents the current severity,
frequency, and functional impact of a specific medical condition. VA raters use the DBQ to assign your
disability percentage , it is essentially the scoresheet. A private provider completing your DBQ is not
guessing; they are documenting clinical findings against the VA's own rating criteria. A well-completed DBQ
can be the difference between a 10% and a 70% rating for the exact same condition, and in many cases can
eliminate the need for a VA-scheduled C&P exam entirely.
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Nexus Letter: needed when service connection has not yet been established , it answers the question "is
this condition related to your military service?" DBQ: most useful once service connection exists and you
need your rating to reflect the true severity of your condition , it answers "how bad is it?" Both together are
often the strongest approach when filing a new claim or appealing a denial, because you are simultaneously
proving the connection and documenting the severity. We will tell you exactly which applies to your situation
during your free consultation , no guesswork.
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Our licensed providers cover a wide range of physical and mental health conditions, including musculoskeletal injuries and chronic back pain, PTSD and anxiety, traumatic brain injury (TBI), depression, hearing loss and tinnitus, sleep apnea, respiratory conditions, radiculopathy, GERD, migraines, and other service-connected conditions.
For every condition, physical or mental health, an existing diagnosis must already be documented in your medical records before we can proceed. That diagnosis does not need to date back to your time in service; it only needs to exist now and be connectable to an event, injury, or illness from your service.
If you are unsure whether your condition qualifies, ask during your free consultation.
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Never. We charge a one-time flat fee per service , agreed to upfront, no surprises. Every dollar of your
monthly benefit increase and any back pay you receive belongs entirely to you. Percentage-based models
that take a cut of your disability compensation are prohibited under federal law for most claim-related
services, and we would reject that model regardless. You earned those benefits. They are yours.
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Yes. All evaluations are conducted virtually through our HIPAA-compliant platform , no travel required,
available nationwide. Depending on your case, this will be either a live video evaluation with a licensed
provider or an in-depth chart review of your existing medical and service records. We will tell you which
approach applies before you commit to anything. Your records, communications, and evaluation findings are
never shared with the VA or any third party without your explicit written consent.
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